All orders are processed within 3–7 business days, excluding weekends and holidays, once merchandise is available and ready for shipment.

During new collection launches, restocks, holidays, and high-volume sales, processing times may be extended.

Once your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 7–10 business days
Expedited Shipping: 1–3 business days (if available at checkout)

Please note that shipping times are estimates and do not include order processing time.

Certain items may be available for purchase before inventory arrives at our fulfillment location. These items will be clearly identified as preorders, along with their estimated shipping dates.

If your order contains a preorder item, please refer to the estimated shipping date listed on the product page.

Once your order ships, you will receive a shipping confirmation email containing your tracking number so you can follow your package’s journey.

Please allow up to 48 hours for tracking information to update.

Pretty Conceited is not responsible for shipping delays caused by postal carriers, severe weather, holidays, or other circumstances beyond our control. However, we will do our best to assist you with any shipping concerns.

Please double-check your shipping information before completing your purchase. Pretty Conceited is not responsible for packages delivered to an incorrect address provided during checkout.

If you notice an error, please contact us immediately. Address changes cannot be guaranteed once an order has been processed or shipped.

If your package is marked as delivered but cannot be located, please contact us so we can help you review the tracking information and determine the next steps.